Lifub Product Terms of Service

Terms & conditions governing Site Search, Site Audit, and the IP Intelligence API

The following terms & conditions govern the use of Site Search, Site Audit, and the IP Whois & Geolocation API. By accepting these terms & conditions, completing the registration process, submitting a website domain for indexing, requesting an API key, or otherwise using the service in accordance with these terms, you acknowledge that you agree to be bound by these terms of service which leads to a legal agreement ("contract") between you and Lifub. When registering, legal entities must name a legally competent natural person fully authorized to represent that entity.

Current onboarding and contracting process

Site Search and IP Intelligence contracting remains manual and operator-led. Site Audit is available without an account, and its one-time B2B voucher uses the fixed-price checkout described in Sections 3 and 4. There is no public account sign-up, login dashboard, subscription, card-on-file billing, or automatic voucher fulfillment.

All other clauses (definitions, scope, licences, prohibited use, responsibilities, liability limitation, data protection, any Service Level Agreement, governing law, jurisdiction, and severability) apply according to their stated scope.

1. Definitions

Contract
The terms, conditions, and notices contained in these Terms of Service, our Privacy Policy, our Data Processing Agreement, and any other individual agreements.
Lifub / Provider
"Lifub" is the unregistered business name under which Alexander Orlov, Clementine-von-Braunmühl-Weg 11, 81541 München, Germany operates the Service as a natural person. The operator uses the Kleinunternehmer scheme per § 19 UStG. Full contact details: see Imprint.
Site Search
A service offered by Lifub on a software-as-a-service (SaaS) basis.
Site Audit
A bounded technical audit of a public web page, including HTTP/security health and technical search-readiness evidence.
Site Audit Voucher
A prepaid bearer code for 100 additional completed one-page Site Audit reports, sold once for 5 EUR exclusively to entrepreneurs acting for their business or self-employed professional activity. It is not an account, subscription, or recurring payment.
Service
The software and services provided by Lifub under the Site Search, Site Audit, and IP Whois & Geolocation API names, including any upgrades and updates.
Clients / You
The individual, company, or organization using the service and party to a legal agreement with Lifub.
Account
Your access to Site Search including index and search settings, dashboard, analytics, and subscription plans.
Evaluation period
For Site Search: a 14-day evaluation covering up to 500 indexed pages, granted on the first reply email after a service request. For the IP Intelligence API: a Free-tier API key with a published monthly quota, issued on the same email path. No card is collected at this stage.
Site ID
A unique identifier for each account that corresponds to the domain name of the site provided during registration.

2. Scope

2.1 The use of the service is exclusively subject to these terms. Any divergent, conflicting, or supplementary terms shall only become part of the contract if Lifub has expressly agreed to them. These terms apply to both consumers (as defined under § 13 BGB) and entrepreneurs (as defined under § 14 BGB). Where a clause would be ineffective or invalid against a consumer under mandatory German law, that clause applies only to the extent permitted by law; the remainder of these terms remains in force. Consumers additionally have the withdrawal right set out in § 4a below.

2.2 Individual agreements with the client shall take precedence over these terms. Such agreements require written confirmation from Lifub. With the exception of directors and authorized officers, Lifub employees are not entitled to give verbal approval to any addenda or amendments.

2.3 The paid Site Audit Voucher is offered exclusively to entrepreneurs within the meaning of § 14 BGB who purchase for their business or self-employed professional activity. Consumers within the meaning of § 13 BGB may use the free Site Audit offer but may not purchase a Site Audit Voucher. By affirming the business-buyer declaration before checkout, the buyer represents that the purchase is not for a predominantly private purpose.

3. Registration, Evaluation, Setup & Integration

3.1 To request Site Search or the IP Intelligence API, send a service request by email to info@lifub.com. For Site Search include the domain you want indexed; for the IP Intelligence API include the tier you want (Free or Pro) and a one-line use case. By emailing a service request, you make a binding offer to enter into an agreement on these terms. The contract language is English. Lifub accepts the offer by reply email (issuing an API key or scoping a managed install). No public sign-up form, click-through acceptance, or reCAPTCHA challenge is presented at this stage.

3.2 On acceptance, Lifub manually activates the evaluation: Site Search receives a 14-day evaluation with a maximum of 500 indexed pages; IP Intelligence API clients receive a Free-tier API key with the published monthly quota. No card is collected; no automatic conversion to a paid plan occurs.

3.3 Moving to a paid tier (Site Search paid plan, or IP Intelligence Pro) is also operator-led: Lifub replies with a Stripe Payment Link or an invoice. Until payment is received and confirmed, the account stays on the free evaluation scope. If the Site Search evaluation ends without a paid plan, search features fall back to the free quota until the account is closed; free-tier accounts can be terminated at any time without notice.

3.4 There is no self-serve login dashboard. Account changes (API-key rotation, plan change, domain change, deletion) are requested by email reply from the address on file and processed within one workday. You are responsible for keeping the email address that was used to request the service confidential and for the security of any API keys issued to you.

3.5 Site Search integration: once the managed install is confirmed, paste the supplied integration snippet into the agreed domain's source. IP Intelligence integration: send the issued API key in the X-API-Key request header against the published endpoints.

3.6 Site Search indexing and persistent Site Audit crawl or watch setup may target only domains that you own or are expressly authorised to crawl. A one-page Site Audit may assess any publicly reachable page when the use is lawful, does not evade access controls, and is not abusive. Published quotas, rate limits, and per-target throttles apply.

3.7 Except for payment for a Site Audit Voucher, self-serve enrolment (public sign-up form, click-through acceptance, automatic trial activation, in-product account console) is not currently available. If those flows are introduced, this section will be amended and existing customers will receive a notice by email at least 30 days before the change takes effect.

3.8 Site Audit can be used without an account. An entrepreneur orders a Site Audit Voucher through the dedicated fixed-price Stripe Checkout after accepting these terms and confirming business-buyer status. The checkout takes payment but does not automatically issue a voucher or create an account. Lifub verifies the settled payment and manually delivers the bearer voucher to the email address supplied for the purchase.

4. Payment, Refunds, Upgrades, Downgrades

4.1 Payment methods are those displayed for the relevant offer or separately agreed with Lifub. The Site Audit Voucher normally uses the dedicated one-time Stripe Checkout. Revolut may be offered by the operator only as a manual fallback; it is not a public alternative checkout.

4.2 All amounts are in Euros (EUR). Lifub operates under the small-business scheme (§ 19 UStG) and does not charge VAT; listed prices are therefore gross end-prices for consumers. For entrepreneurs, listed prices are also the total prices, as no VAT is added.

4.2.1 The Site Audit Voucher is a one-time total price of 5 EUR for 100 additional completed one-page reports. It has no subscription, automatic renewal, account fee, or usage charge beyond those 100 reports.

4.3 You are responsible for providing accurate billing information and keeping it up-to-date.

4.4 Monthly or annual advance payment applies only to recurring plans; the Site Audit Voucher is paid once in advance. An upgrade to a recurring paid plan ends the relevant free trial.

4.5 Additional services may be provided for a separately agreed fee, charged by the half hour.

4.6 For upgrades/downgrades, payments are pro-rated. No refunds for downgrades or cancellations.

4.7 Lifub may change recurring-plan prices with two months' written notice; you may terminate the affected plan upon a price change. A Site Audit Voucher price change applies only to future checkout sessions and does not alter an issued voucher or its balance.

4.7.1 A Site Audit Voucher is issued only after Lifub verifies a settled provider payment. The provider transaction identifier and purchase reference are used to prevent duplicate fulfillment; replaying the same verified purchase returns the same voucher rather than another 100 reports. If Lifub cannot lawfully or operationally fulfill a settled purchase, Lifub refunds it through the original payment method. This does not limit statutory rights concerning duplicate, unauthorized, or defective payments.

4a. Consumer withdrawal right (Widerrufsbelehrung)

This section applies only to consumers within the meaning of § 13 BGB. Entrepreneurs (§ 14 BGB) are not covered by the statutory withdrawal right. The Site Audit Voucher is not offered to consumers and is therefore outside this consumer withdrawal section.

Right of withdrawal

You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the day of conclusion of the contract (the day Lifub confirms your registration or issues your API key, whichever is earlier).

To exercise your right of withdrawal, you must inform us (Alexander Orlov, Clementine-von-Braunmühl-Weg 11, 81541 München, Germany, e-mail info@lifub.com, phone +49 176 4440 3969) of your decision to withdraw by a clear statement (e.g. a letter sent by post or e-mail). You may use the model withdrawal form below, but it is not obligatory. To meet the withdrawal deadline it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.

Effects of withdrawal

If you withdraw from this contract, we shall reimburse you all payments received from you without undue delay and no later than fourteen days from the day on which we are informed about your decision to withdraw. We will use the same means of payment as you used for the original transaction unless expressly agreed otherwise; in no event will you be charged fees as a result of such reimbursement.

Early termination of the withdrawal right for digital services

If you expressly request that performance of the service (e.g. issuance and use of an API key) begin before the withdrawal period has expired, and expressly acknowledge that you will lose your withdrawal right once the service has been fully performed, the withdrawal right ends with full performance. For ongoing services, pro-rata payment is owed for the portion performed up to the date of withdrawal.

Model withdrawal form

(Complete and return this form only if you wish to withdraw from the contract.) 

To: Alexander Orlov, Clementine-von-Braunmühl-Weg 11, 81541 München, Germany
    E-mail: info@lifub.com

I / We (*) hereby give notice that I / We (*) withdraw from my / our (*)
contract of sale of the following goods (*) / for the provision of the
following service (*):

Ordered on (*) / received on (*): ______________________

Name of consumer(s): ___________________________________

Address of consumer(s): ________________________________

Signature of consumer(s) (only if this form is notified on paper): ______________________

Date: ______________________

(*) Delete as appropriate.

5. Plan Quotas

Sections 5.1-5.3 apply only to Site Search plans. The separate Site Audit Voucher quota is described in Section 4.2.1 and has no per-query overage charge.

5.1 Fees depend on indexed pages and monthly search requests. Exceeding search quota incurs €0.001 per query above the agreed volume.

5.2 Unused monthly search volume does not roll over.

5.3 Exceeding page quota prevents new pages from being indexed.

6. Termination

Sections 6.1-6.5 apply only to account-based or recurring services. A Site Audit Voucher has no recurring term or automatic extension; it ends when its paid balance is exhausted, revoked, or refunded under these Terms.

6.1 Service is provided for one or twelve months, automatically extending unless otherwise agreed.

6.2 You may terminate anytime. Paid plans must downgrade to "FREE Plan" before account deletion.

6.3 No refunds for cancellation except for extraordinary termination for cause.

6.4 Downgrading may result in loss of content, features, or capacity. Lifub assumes no liability.

6.5 Upon account deletion, you must remove all Site Search scripts from your site.

7. Prohibited and Unauthorized Use

You are prohibited from any activity that violates applicable law or these terms. Prohibited actions include:

8. Licenses and Proprietary Rights

8.1 Lifub grants you a non-transferable, non-sublicensable, non-exclusive right to use the services.

8.2 You grant Lifub a non-exclusive, revocable right to store, copy, transmit, and display your content.

8.3 Lifub may anonymize user data for service improvement and other business purposes.

8.4 You grant Lifub rights to use feedback you provide free of charge.

8.5 Lifub may use your name/logo for marketing in accordance with applicable law.

9. Data Protection & Privacy

9.1 Lifub's HTTPS and API connections use TLS 1.2 or later. Production service, root, container, and data contents on Mars are encrypted at rest in LUKS2 volumes. The root passphrase is supplied interactively at boot and is not stored on Mars. The boot, EFI, BIOS, and provider-configuration partitions remain unencrypted but contain no root unlock key. Further processing details are in the Privacy Policy and DPA.

9.2 The Privacy Policy explains how we treat personal information.

9.3 For end user personal information processing, the Data Processing Agreement terms apply.

9.4 Analytics returning-visitor cookie. Analytics is cookieless by default. If you enable its optional first-party returning-visitor cookie, you are the controller for that cookie on your site and are responsible for obtaining each visitor's prior consent (ePrivacy Art. 5(3) / § 25 TDDDG) — through the Analytics consent banner or your own consent platform — and you warrant that you have a lawful basis to do so. Lifub writes the cookie only after a consent signal, scopes it to your single site, and never sets a cross-site or advertising identifier.

10. Responsibilities and Guarantees

10.1 You grant Lifub a non-exclusive, revocable licence to access, crawl, and index the content of the domains specified in your order ("Authorized Domains"). You represent and warrant that (a) you own or are expressly authorized to operate the Authorized Domains, (b) no third-party rights restrict this authorization, (c) you waive any robots.txt or Terms-of-Service restrictions on the Authorized Domains vis-à-vis Lifub's crawler, and (d) you shall indemnify Lifub against any third-party claim arising from a misrepresentation of these warranties. Lifub may withdraw if a site is unsuitable or if crawling cannot be performed without violating third-party rights.

10.1.1 For domains other than Authorized Domains (e.g. outbound links discovered during crawling), Lifub's crawler will respect robots.txt and limit traversal to a single hop from the Authorized Domain. Full content of third-party pages is not stored; only snippets and metadata are retained to support search result display.

10.2 You must provide reasonable support for service provision, including correct integration.

10.3 You must accept tool updates within four weeks of notification.

10.4 Lifub warrants service provision as agreed and in accordance with the SLA.

10.5 SLA terms do not apply for issues beyond Lifub's control, including force majeure, third-party defects, misuse, or exceeding quota.

10.6 Site Search does not guarantee meeting specific requirements, uninterrupted availability, or result accuracy.

10.7-10.8 Lifub will endeavor to remedy shortcomings. You must report faults promptly.

11. Liability

11.1 Lifub is liable for intentional and grossly negligent actions. For ordinary negligence, liability is limited to injury to life, limb, health, or breach of material contractual obligations, capped at foreseeable, typically occurring damage.

11.2 Limitations do not apply if Lifub fraudulently concealed a defect or guaranteed quality.

11.3 Lifub is not liable for data loss if the client failed to perform backups.

11.4 Liability limitations apply to Lifub employees, representatives, and organs.

11.5 Contract termination for non-defect breaches requires Lifub responsibility.

12. Service Level Agreement (SLA)

The numerical SLA below applies only to a paid Site Search or IP Intelligence arrangement that expressly incorporates it. It does not apply to free services, Site Audit, Site Audit Vouchers, preview features, or third-party websites and network services probed by Site Audit. Site Audit is provided on a best-effort basis unless a separate written agreement says otherwise.

99.9%
Availability
Monthly average
10-100ms
Response Time
Per request

Our monitoring systems are the reference for availability and latency determination.

13. Final Provisions

13.1 We may change these terms with 30 days' email notice. Continued use constitutes acceptance.

13.2 Munich is the place of delivery for services.

13.3 German law applies, excluding UN sales law.

13.4 Munich is the exclusive place of jurisdiction.

13.5 Offset or retention of payments only for court-ordered or uncontested claims.

14. Severability

If individual parts of this agreement prove invalid, the validity of the remaining parts shall not be affected.